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Orders are only eligible for return, exchange or refund if:
o The customer received wrong product.
o The product received is clearly defective or damaged.
o The product received does not match the images in terms of colour, design, fabric as seen on the website.
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If you are satisfied with any one of the reasons mentioned above, write to Yatinath Customer Care at customercare@yatinath.com within 7 days from the receipt of order.
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Please share unboxing video. It is a mandatory requirement to initiate the return process.
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The customers may have to share the images of the product received in order to initiate the return pick-up.
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Kindly note that the products returned should be in original condition.
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The products should have the original tags or labels in place and folds intact.
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The products should be returned along with the box in which the product was delivered to the customer.
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A confirmation mail would be sent to the customer from Yatinath customer care confirming the return or exchange request.
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Return pick-up will be facilitated by the Yatinath customer care team with 5 business days from the date of confirmation.
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Once the courier person comes to pick up the product, kindly capture a picture of the product while handing it over to him.
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Customers are requested to return the products through the return facility provided by Yatinath.
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For international orders, Customers may have to bear additional charges such as return cost and customs duties. Such amount shall be indicated to the Customers in advance.
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Kindly note that Products ordered with fall and edging service are not eligible for return, exchange or cancellation.
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Dress material, fabric orders are not eligible for return, exchange or cancellation.
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